Privacy Policy

Information we use

Depending on how you use the store, we may process:

• Account and contact details, such as your name, email address, and phone number.
• Order information, including products, quantities, payment status, and delivery address.
• Delivery location coordinates that you choose or authorize us to use, to identify the destination and calculate delivery pricing.
• Technical information needed to keep the website, account, and checkout working.

How we use information

We use information to manage accounts, process and verify orders and payments, arrange delivery, calculate delivery charges, respond to support requests, and protect the service from misuse.

Service providers and sharing

We use service providers to operate the store and its features. Account and store data are hosted using Supabase. Fonepay processes and verifies payments. When you use address search, map, or route features, relevant search terms or location data may be sent to OpenStreetMap-compatible services used by the store.

We do not sell personal information. We may disclose information when needed to provide an order, comply with a legal obligation, or protect the rights and security of customers and the store.

Storage, security, and your choices

We retain information for as long as needed to operate accounts, fulfill orders, resolve issues, and meet applicable recordkeeping obligations. We use reasonable safeguards, but no online service can guarantee absolute security.

You can contact us to request access to or correction of your account information, or to ask about deletion. Some order or transaction information may need to be retained for operational or legal reasons.

Cookies and browser storage

The store uses browser storage for essential features such as keeping your shopping cart and temporarily remembering a delivery location in your current session. Your browser controls whether location permission is granted.

Contact and policy updates

For privacy questions or requests, use the business details on our Contact Us page. We may update this policy as the store or its requirements change; the current version will be posted here.